<p></p><p></p><p></p><p></p><p>I hate to hear that Monica. We do apologize. We had no idea this even happened to you! The package was sent out about 3 weeks ago. The time frame is beyond our store policy. However, We will be happy to replace it for you. I will email you with the process, if that's okay with you? Once you follow the instructions via email, we will have this resolved in no time! Thanks for taking the time to review us. </p>